**Privacy Policy**
This privacy policy is drafted in accordance with Regulation (EU) 2016/679 (hereinafter "GDPR") and describes the methods of processing personal data of users interacting with the RE/MAX Qualità real estate agency's microsite.
1. **Data Controller**
The data controller is RE/MAX Qualità, with its registered office at Via Tullio Valeri, 11, 00041, Albano Laziale, VAT number 17057421004. For any information regarding the processing of personal data, you can contact the data controller at the email address: info@remaxqualita.it.
2. **Types of Data Collected**
RE/MAX Qualità collects and processes the following personal data:
- Browsing data: information automatically collected by the site's computer system, such as IP addresses, domain names of the computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, and other parameters related to the user's operating system and computer environment.
- Data voluntarily provided by the user: personal information provided by the user through contact forms on the site, such as name, surname, email address, phone number, and other data possibly included in the message.
- Cookies: the site uses cookies to improve users' browsing experience. For more details, please refer to the cookie policy available on the site.
3. **Purpose of Data Processing**
The personal data collected is processed for the following purposes:
- To allow navigation on the site and access to the services offered. - To respond to requests for information or assistance sent through contact forms. - To manage any applications for open job positions at the agency. - To ensure the security of the site and prevent fraudulent activities. - To comply with legal and regulatory obligations.
4. **Legal Basis**
The processing of personal data is based on the following legal bases:
- Execution of a contract or pre-contractual measures: to respond to the user's requests and provide the requested services. - Consent of the data subject: for sending commercial communications, with the user's explicit consent. - Legal obligation: to comply with legal obligations to which the data controller is subject. - Legitimate interest of the controller: to improve the user experience and ensure the security of the site.
5. **Data Retention**
Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected. Specifically:
- Browsing data is retained for the time necessary to manage technical activities related to the site's operation and security. - Data voluntarily provided by the user is retained for the time necessary to respond to requests and, in the case of expressed consent for marketing purposes, until consent is withdrawn. - Data collected for legal obligations is retained for the period prescribed by applicable law.
6. **Rights of the Data Subject (Articles 15-22 GDPR)**
Users, as data subjects, have the right to:
- Access their personal data and obtain a copy (right of access). - Request the rectification of inaccurate data or the integration of incomplete data (right to rectification). - Request the deletion of personal data in cases provided for by Article 17 of the GDPR (right to erasure). - Obtain the restriction of processing in cases provided for by Article 18 of the GDPR. - Receive personal data in a structured, commonly used, and machine-readable format, and transmit it to another data controller (right to data portability). - Object to the processing of personal data for reasons related to their particular situation (right to object). - Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise their rights, users can contact the data controller at the email address: info@remaxqualita.it.
7. **DPO and Contacts**
Currently, RE/MAX Qualità has not appointed a Data Protection Officer (DPO). For any issues related to privacy or the processing of personal data, users can contact the data controller at the email address: info@remaxqualita.it.
This privacy policy is subject to change. Users are encouraged to review it periodically to stay informed about any updates.